HANDCRAFTED IN SYDNEY, AUSTRALIA

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Terms and Conditions

Cleon design is an Australian manufacturing company.

This site contains links to third parties to which Cleon design has no control or ownership. Therefore Cleon design is not responsible for privacy practices or content or operation policies contained in 3rd party websites.

All products shown on our website appear in Australian dollars (AUD).

Users of this website should be over 18years of age unless given approval by a parent or guardian.

Cleon design reserves the right to change or make amendments to these terms & conditions and also any aspect of this website at any time. Use of this website constitutes acceptance of this condition.

SHIPPING

Australia wide orders incur a flat fee of $10 for postage and will be fully tracked.

At Cleon design our products are not mass produced therefore we may require time to craft and create a perfect leather piece.

If a product is in stock we shall dispatch it within 1-2 business days. We anticipate 5-7 days for delivery once the order has been dispatched.

Multiple product orders will be dispatched as a complete order. Partial orders will not be dispatched.

Bespoke/Custom made pieces take longer to produce than products already listed on the website. Bespoke designs can take up to 5 weeks. This is due to the process and procedure that must be taken to result in the optimum product. That process cannot be hurried or rushed. It takes time to create a one-off original piece.

For all international order enquiries please contact us at sales@cleondesign.com.au for a postage quote. Please note Cleon design will not be accountable for any customs, import duties or fees incurred in some foreign countries.

At Cleon design our products are not mass produced therefore time is needed to craft and create a perfect leather piece.

RETURNS

Products can be returned within 14 days of purchase as long as the product is returned along with its’ original condition including packaging.

No refunds will be issued on delivery or handling fees.

All applicable returns must be approved by Cleon design before returning by emailing us at sales@cleondesign.com.au beforehand to explain the return reason.

Once approved all returns must be accompanied by original packaging and invoice. It is imperative that products must be received in their original condition for a refund to proceed.

Products must be returned at customers own cost and risk.

In the unlikely event you receive a faulty product please contact us immediately at sales@cleondesign.com.au so we can rectify the issue as soon as possible. We strive to make your experience as hassle free & seamless as we can.

Cleon design does not issue refunds on sale or bespoke items.

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