Refund policy

Products can be returned within 14 days of purchase as long as the product is returned along with its’ original condition including packaging.

No refunds will be issued on delivery or handling fees.

All applicable returns must be approved by Cleon Design before returning by emailing us at sales@cleondesign.com.au beforehand to explain the return reason.

Once approved all returns must be accompanied by original packaging and invoice. It is imperative that products must be received in their original condition for a refund to proceed.

Products must be returned at customers own cost and risk.

In the unlikely event you receive a faulty product please contact us immediately at sales@cleondesign.com.au so we can rectify the issue as soon as possible. We strive to make your experience as hassle free & seamless as we can.

Cleon Design does not issue refunds on sale or bespoke items.